Thomas oversees all tax, trust and business protection matters for our Retail Protection business. That includes leading the development of new products and making sure they comply with all relevant regulations, as well as carrying out tax returns for the HMRC and being our senior trust and estate administration expert. He also represents the protection side of our business in government consultations.
He particularly enjoys balancing deep dives into the technical detail with broad interaction across many different parts of our business. And he’s always been proud to support good outcomes for customers, particularly at the claims stage when our help is most needed.
Thomas joined us in 2006, starting out on our customer service and complaints team before becoming a Life Technical Specialist in 2014. He was promoted into his current role in 2024. His pre-Legal & General experience includes stints at a water company and a mortgage lender.
His financial service expertise is supported by his STEP Diploma in Trusts and Estates – England and Wales. He lives close to our Hove base and – when he’s not deep in the financial details or liaising with people within and beyond Legal & General – loves travelling, music and spending time with his young family.