
Jennifer has over 16 years of experience across a variety of roles in our Retail Protection Marketing team at Legal & General. As an Insurance Content Specialist, she develops great content that both educates visitors about protection in general and our own products. She also supports in the development and review of useful articles and guides spanning across lifestyle topics to funeral planning and wills. She reviews the journeys to and through-out our website, making it as easy as possible for customers to reach the information they need.
She's been driven by her passion for meeting customer needs throughout her 16 years at Legal & General. She joined in 2008 as a Campaign Manager in our very early Direct Marketing Team, working on a range of protection products since then. She’s worked across multiple traditional and new media channels, including everything from the full suite of over 50s offline literature to all online life insurance customer journeys.
Before joining us, she worked with a fine art printers in West Wales, collaborating with and supporting many of Pembrokeshire's best photographers with an online shop. Her career began with various part-time finance roles while she was still completing her Management and Business BA at the University of Glamorgan.
When she’s not helping our customers make the most of our website, she lives with her young family in South Wales. She’s at her happiest creating nice cosy spaces at home, pottering in the garden or just paddling in the sea with her partner and kids.

Thomas May

Nicola Giles
