Business Quality Awards 2025 Winners

Outstanding Performance
Chase de Vere

Best Reinstatement Performance
Usay Compare

Year or Year Performance Improvement
Cooper Associates

Customer Excellence: Firms
The Mortgage Group (NI) Ltd / Money Matters (NI) Ltd

Customer Excellence: Networks
HLPartnership

Customer Excellence: Service Providers
Auxilium Partnership

Consumer Duty (Customer Outcomes/Data Precision)
L&C

Protection Written in Trust
Dunham McCarthy Financial Services

Special Recognition: Firms
The Mortgage Shop (NI) Ltd

Special Recognition: Service Providers
SimplyBiz

Special Recognition: Networks
Mortgage Advice Bureau

Outstanding Customer Outcome (1-10 Employees)
Waddle Insurance

Outstanding Customer Outcome (11-50 Employees)
The Mortgage Group (NI) Ltd / Money Matters (NI) Ltd

Outstanding Customer Outcome (51+ Employees)
Embrace Financial Services Limited

Outstanding Customer Outcome (Networks)
Quilter Financial Planning

Hero in the Middle
Eminent Financial Ltd.

Hero in the Middle
Lisa Kelly, LifeSearch

Hero in the Middle
Mojo Mortgages / Lifes Great LTD

Best Supporting Account Manager
Janine Byrne