Changes to Critical Illness Cover

Improvements to Critical Illness Extra and Children’s Critical Illness Extra from 29th April 2024

If you submit a new quote for Critical Illness Extra and/or Children’s Critical Illness Extra from 29th April 2024 onwards it will be on our new terms and conditions.

If you’ve quoted for Critical Illness Extra and/or Children’s Critical Illness Extra before 29th April 2024, you’ll remain on our old terms and conditions as long as:

• The policy completes within 90 days of the original quote date  
• The start date is within 90 days of the original quote date 
• A final underwriting decision is applied within 90 days of the original quote date 
• A requote is not performed.

There are four scenarios where your quote may not proceed on original terms and conditions, and you must requote:

• The policy does not complete within 90 days of the original quote date
• The start date is after 90 days of the original quote date
• A manual underwriting decision is applied 90 days after the original quote date
• A requote is performed, for example, because the new terms and conditions are required.

If you’ve got any further questions, please contact your dedicated account manager.

Find your dedicated account manager

Or, if you’d like to find out more about our latest critical illness product changes, click here.