Protection Provider of the Year 2018
Personal Touch Financial Excellence Awards
Designed to help provide financial support for your clients and their families, our range of products help protect the things that matter most: family, home and lifestyle.
Doing what’s right
We’re in the business of paying claims and we’re proud of our claims record. In 2017 we had an average claims customer ease score rating of 96% and an 88% net promoter score. And we paid out £636 million across Life, Critical Illness Cover, Terminal Illness Cover and Income Protection Benefit. That’s an average of £1.74 million every day.