Distribution Quality Management programme

Improve business efficiency

Our Distribution Quality Management programme helps you identify less efficient parts of your business model and shows you how to make improvements through additional training, system and process changes, with hands-on support from our experts.

Each of the programme’s strategies and tools has a dedicated purpose, with the common aim of improving your protection business. So, for example our experts show you how to:

  • Utilise Agent Hub to warn about potential policy lapses and cancellations, so you can keep them to a minimum
  • Improve application quality with accurate client information
  • Identify inefficient practices and offer you improved work processes
  • Maintain long-term relationships with client retention strategies