The new improvements will give advisers more time to focus on protecting customers, whilst providing good case tracking insight. Ultimately, it will improve the overall experience with less clicks and less time wasted.

Find out more about Agent Hub

Agent Hub OLPC Changes video

Building a better way to work – together

At Legal & General, we don’t just make changes for the sake of it. Supporting you is a priority, and we’re committed to making it easier for you to do business with us. That’s why when you told us managing your pipeline and finding up to date information should be easy, we listened, took action and made big improvements to our OLPC (Online Protection Connect system).


Recorded videos

1. In a nutshell

We believe in making it easy for you to do business with us so we’ve made some exciting improvements to our application tracking within OLP Connect. 

Duration: 1 minute

2. Introducing our simplified overview page

We’ve created a simplified overview page which provides you with all of the customer, product and adviser information you need in one place.

Duration: 1 minute

3. Introducing the progress bar

Showing you what stage your application is at is important to us, so we’ve introduced a progress bar which makes it easy for you to see where in the journey your application is at.

Duration: 1 minute

4. Keeping you in the loop

This progress stage will provide you with a view of exactly what evidence or requirements are outstanding by product.

Duration: 1 minute

5. It’s decision time

Putting a policy on risk once a decision has been made is easy.

Duration: 1 minute

6. It's live…what next?

We know how important it is for you to be kept informed of any changes.

Duration: 1 minute

OLP Connect

Quote, apply and manage your protection cases in one user-friendly system.