Managing your account

Manage your investment online

Get greater control of your Legal & General investment wherever you are by using our 'My Account' secure tool.

The benefits of My Account video

The benefits of My Account:

  • Invest, switch and top-up your investment
  • Access your investment valuation
  • View the funds you’re invested in
  • View and print your statements
  • Opt-in to receive paperless documentation if you want to
  • Send secure emails to our customer service

View our step-by-step video to using My Account here.

We’re here to help you

0370 050 0955*

Monday to Friday 08.30 - 18.00

From outside the UK: +44 1737 370 370

Our UK based customer service is just a phone call away to help with your investment queries.

Multi award winning customer service

Dedicated team based in Cardiff

We're very proud of our Award winning UK based customer service which, in addition to winning the European Contact Centre of the year in 2017, has also been accredited with The Institute of Customer Service ServiceMark.

A national standard, recognising both our achievements in customer service, along with our on-going commitment to upholding these standards.

Why over 9 million customers choose Legal & General

Here’s what our customers have to say about our Award winning service.

Hilary, Buckinghamshire

"Very efficient, polite and reassuring."

Tony, Kent

"Although I was taking cash out, the lady I was dealing with made it quite easy and made me aware of the various options."

Sue, West Midlands

"It was good to be able to speak to somebody, tell them exactly what you wanted and they dealt with it very well."