The benefits of My Account video
The benefits of My Account:
- Invest, switch and top-up your investment
- Access your investment valuation
- View the funds you’re invested in
- View and print your statements
- Opt-in to receive paperless documentation if you want to
- Send secure emails to our customer service
View our step-by-step video to using My Account here.
0370 050 0955*
Monday to Friday 08.30 - 18.00
From outside the UK: +44 1737 370 370
Our UK based customer service is just a phone call away to help with your investment queries.
Dedicated team based in Cardiff
We're very proud of our Award winning UK based customer service which, in addition to winning the European Contact Centre of the year in 2017, has also been accredited with The Institute of Customer Service ServiceMark.
A national standard, recognising both our achievements in customer service, along with our on-going commitment to upholding these standards.
"Very efficient, polite and reassuring."
"Although I was taking cash out, the lady I was dealing with made it quite easy and made me aware of the various options."
Sue, West Midlands
"It was good to be able to speak to somebody, tell them exactly what you wanted and they dealt with it very well."
*Call charges will vary between telephone providers. This number is not available from outside the UK. Because we want to make sure we're doing a good job, we record and monitor calls.
Risks: Please remember the value of your investment and any income from it may fall as well as rise and is not guaranteed. You may get back less than you invest.