How to end your care agreement

When you sign up to a care provider or care home, they’ll explain in your contract how much notice you need to give to bring your care to an end.

Once you’ve let your provider know you no longer need care from them, you’ll still need to pay for the service or room until the end of your notice period. If you’re in a care home, you’ll only need to pay for the room during the time it’s empty.



If the care provider needs to end your care

Sometimes, the care provider may need to stop their service. For example, if they need to do a major care home refurbishment or if your needs have developed to a point where you require a more specialist care home. If this happens, you’ll be given at least 28 days’ notice in writing, so you have time to find alternative care.

If this has happened to you or someone you’re helping you may need to look for a new care home or home care provider.

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Support and guidance after losing a loved one

If you need to end a care arrangement because someone close to you has passed away, then these specialist help and advice services may be helpful for you:

Managing someone else’s finances at a difficult time can feel like an overwhelming challenge. If you’re responsible for looking after someone’s estate, then it can be useful to ask for Independent Financial Advice. Advice is a good suggestion for anybody receiving an inheritance to help them make the best possible financial choices.

To help you find the advice you need, we’ve partnered with a team of Independent Financial Advisers who specialise in care funding. They’re all accredited by the Society of Later Life Advisers (SOLLA), a not for profit organisation dedicated to higher standards and accessibility to regulated financial advice for older people and their families. Speaking with a specialist IFA could help you to plan how you’ll pay for care and make sure you don’t pay any more than you need to.

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Find the best care

Once you've understood what type of care you need, you can start by asking friends and family for any services or care homes they would recommend, or you can search online. Discover our top tips for finding the best quality care.

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Find local help to you

Whether you need some help at home, or want to find out more about Care Homes in your area, our tool can help.